Privacy & Cookie Policy

As Akdağ Turizm ve İnş. San. ve Tic. A.Ş. (the “Company”), we exercise the utmost care to protect the confidentiality of information obtained through the website www.princespalace.com (the “Site”) in order to ensure that members and users benefit from our services securely and comprehensively.

We demonstrate the highest level of sensitivity to processing and protecting personal data in compliance with Law No. 6698 on the Protection of Personal Data (“Law”) and its secondary regulations.

In accordance with our obligation to inform under the Law, we would like to inform you, through this Privacy Policy (“Privacy Policy”), about the personal data processed by our Company.

1. Information Provided by the Data Controller

During the reservation process and Site usage, we store and process the following personal data of our visitors and customers.

Data Categories	Processed Data
Identity Information	Name-surname, date and place of birth, Turkish ID Number, nationality information
Contact Information	Phone number, address information
Gender Data	Gender information
Family Members and Close Relatives Information	(if needed) Family members and close relatives’ information
Professional Experience Information	(if needed) Company Information
Financial Information	Payment Method, (if necessary for invoicing process) Tax Identification Number and Turkish ID Number
Language Information	Language preference information
Other	(Through cookies) browser and operating system used, IP address, user ID, visit date and time, interaction status, use of site features, search terms entered, frequency of site visits, language preferences

Our Company prioritizes the confidentiality and protection of your personal data while providing its services. In accordance with Law, any personal data obtained or to be obtained by our Company, as well as any data shared or to be shared by you with our Company, will be processed solely within the scope set out below and in compliance with the provisions of the Law.

2. Collection and Processing of Your Personal Data

Your personal data may be collected verbally, in writing, or electronically in compliance with the law through various channels, including the Company’s website, sales and marketing departments, customer forms, digital marketing platforms, contracts, applications, forms, offers, and cookies used during site visits.

As the data controller, our Company, its affiliated companies, or websites may collect your personal data in written, verbal, or electronic form in accordance with the Law and other relevant legislation. Your personal data, obtained under the Law, may be recorded, stored, retained, modified, shared with other individuals and/or relevant third-party natural or legal persons deemed appropriate by our Company due to legal reasons or the actual requirements of the services provided by our Company, and processed in the manner prescribed by the Law.

3. Purposes and Legal Grounds for Processing Your Personal Data

Type of Personal Data	Purpose of Data Processing	Legal Grounds
Identity Information	Execution of Goods/Services Operational Processes, Conducting Activities in Compliance with Legislation, Execution of Invoice Process and Accounting Transactions.	Necessity of processing personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract
Contact Information	Execution of Goods/Services Operational Processes, Conducting Activities in Compliance with Legislation Execution of Invoice Process and Accounting Transactions.	Necessity of processing personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract
Gender Data	Execution of Goods/Services Operational Processes, Conducting Activities in Compliance with Legislation.	Necessity of processing personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract
Family Members and Close Relatives Information	Execution of Goods/Services Operational Processes, Conducting Activities in Compliance with Legislation.	Necessity of processing personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract
Professional Experience Information	Execution of Goods/Services Operational Processes, Conducting Activities in Compliance with Legislation.	Necessity of processing personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract
Financial Information	Execution of Invoicing and Accounting Transactions in accordance with the Tax Procedure Law No. 213 and the Turkish Commercial Code No. 6102.	Explicitly prescribed by law
Language Information	Execution of Goods/Services Operational Processes.	Necessity of processing personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract
Other	Facilitating the Use of the Website, Recognizing Website Users, Improving and Enhancing Website Content.	Necessity of processing personal data of the parties to a contract, provided that it is directly related to the establishment or performance of the contract
If consent is given under Law No. 6563 on the Regulation of Electronic Commerce, Identity and Contact Information	Informing Customers About Campaigns and Opportunities, Providing Price, Marketing, Offer, and Service-Related Information, Establishing Effective Communication with Customers, Developing Marketing Systems.	Based on your Explicit Consent

Your data will be stored and processed until you notify otherwise and until the expiration of the legal periods and reasons.

4. Recipients of Your Personal Data

For the purposes specified in Law and this Privacy Policy, the personal data you share with our Company may be transferred, in compliance with Law, to official authorities and institutions, the Company’s shareholders and its direct/indirect domestic affiliates, individuals and organizations providing software programs and service partnerships with the Company, banks and/or authorized institutions for collection purposes, domestic entities involved in activities necessary for the execution of related services, other relevant third parties as required for the fulfillment of these purposes.

5. Use of Cookies

For more detailed information about cookies, please review our Cookie Policy.

What is a Cookie?

Cookies are small text files stored on your device or network server by browsers when you visit websites. They are created by the servers associated with the website you visit, allowing the server to recognize you when you revisit the same site.

Cookies cannot collect any information stored on your computer or in your files. They are used to remember details about your visit, such as your preferred language or the pages you have visited, to provide you with a personalized experience, enhance the services offered through the Site, and ultimately improve your overall user experience.

Personalisation of Cookies

You can delete previously stored cookies and block future ones by adjusting your browser settings. Additionally, you may choose to receive alerts when cookies are being placed. You can also manage your cookie preferences through the consent management platform available on the Site. However, please note that some cookies may be necessary for the proper functioning of the Site and its features.

Changes to the Cookie Policy

Through this Policy, the Company aims to provide detailed explanations regarding the scope and purpose of its use of cookies and to inform users about cookie preferences.

Users retain the right to modify their cookie preferences at any time via their web browsers or the consent management platform on the Site.

We would like to note that this Cookie Policy does not apply to the privacy practices of third-party websites that may be linked to this Site, and we are not responsible for them.

The Company reserves the right to amend the provisions of this Policy at any time. The updated Policy will become effective on the date it is published on the Site.

6. What Are Your Rights as a Data Subject?

Pursuant to Article 11 of the Law, you have the right to apply to our Company and:

Right to know whether the personal data is processed,
Right to request information on the matter, if the personal data is processed,
Right to know the purpose of processing of personal data and whether the personal data is used in accordance with such purpose,
Right to know the third parties to whom the personal data are transmitted domestically or abroad,
If the personal data is processed wrongfully or deficiently, right to request for correction of the personal data and to request notification of the transaction performed in this respect to third parties, to whom personal data is transferred,
Right to request deletion or disposal of the personal data,
When you request the correction of incomplete or incorrect data and the deletion or destruction of your personal data, to request that this situation be notified to third parties to whom we transfer your personal data,
Right to object to occurrence of a circumstance against the interest of the data subject, which come to existence as a result of analysing the processed data exclusively by automatic systems,
Right to request compensation of the damages incurred due to unlawful processing of personal data.

You may exercise the above-mentioned rights by submitting a written application to our Company’s address at Nizam, Çankaya Cd. No: 58, 34970 Büyükada/İstanbul or by sending an email to info@bbr.1e2.myftpupload.com. Your requests regarding your personal data will be reviewed and responded to within a maximum of 30 days from the date we receive your application. In case of a negative assessment, the reasons for the rejection will be sent to the address you specified in your application via email or postal mail.